Subscription and renewal policy

These terms cover your software subscription, renewal and payment arrangements. Prices are in Indian rupees and the final payable amount is shown before payment.

Billing documents and taxes

The subscription provider is not currently GST registered, so GST is not charged on subscription payments. A payment receipt is provided rather than a GST tax invoice. This is separate from the invoices you create for your own customers.

Plans and included users

Each subscription covers one business workspace. Normal Billing includes 2 users including the owner and an accountant. GST Inventory Pro includes 3 users including the owner. Existing additional users are not deleted when a plan changes; new invitations must fit the plan allowance.

Trials and expiry

A trial runs for 14 days. Trial expiry does not trigger a charge. A paid term has a 2 day grace period. After expiry, supported existing records can be viewed and the owner can export business data. Creating or changing records requires renewal. Expiry does not itself delete your records.

Manual renewal and plan changes

Manual payments cover the selected monthly, quarterly or yearly term. Review the final total before confirming payment. Renewals and downgrades begin after existing paid service. A Pro upgrade starts immediately; unused Normal Billing days resume after Pro finishes. This preserves service days rather than issuing a cash credit.

Optional AutoPay

Where available, the owner can authorize up to 12 recurring charges at the displayed amount and cycle. The mandate starts after the current paid term. Authorization alone does not grant paid access. The agreed mandate price remains fixed; cancel the mandate before changing plans or paying manually. Stop future automatic debits from Plans and billing. Cancellation takes effect when confirmed by Razorpay and does not remove purchased service.

Payment problems and refunds

If money was debited but activation is pending, use Check payment status and contact support with the payment reference before paying again. Refund requests are reviewed by support and processed through the payment gateway. A confirmed full refund cancels its corresponding paid term. Partial refunds and disputes require review. No automatic refund approval or turnaround time is promised by this page.

Setup and support

Optional data import and training are separate assisted services. Their scope and fee must be agreed before payment. Contact support@gstbillapp.com for setup, refunds or subscription help.